Job Vacancies

Full Time: 37.5 hours per week
Monday to Thursday 8:30am – 4:30pm
Friday 8:00am – 4:00pm

Main duties and responsibilities:

• Administrative support

• • Monitoring the Sales inbox
  • Printing customer orders for processing
  • Entering orders onto Pegasus Operations
  • Being the first point of contact for telephone/email enquiries and directing where necessary
  • Ensuring queries are followed up with customers, dealing with them in an efficient and polite manner
  • Ensure delivery notes are passed to shipping in a timely manner
  • Organise PODs and collections
  • Proactively telephoning customers regarding ordering patterns and status
  • Provide cover for telephones and other administrators in their absence.

• Samples

• • Pack and send samples to customers as required
  • Ensure samples are packed correctly and the correct postage is applied
  • Ensure sample log is accurately updated
  • Maintain sample room in an orderly and tidy condition with adequate stock levels.

• Sales Literature

• • Ensure all sales literature in kept up dated and available and filed for easy access
  • Liaise with Marketing to ensure sales literature is up to date for new and existing products and sufficient quantities are available.

You will behave in a professional manner at all times, and you will build professional relationships with customers that will enhance the Company’s quality image.

Required Skills

Essential:

• Excellent telephone manner
• Reliable, inquisitive, and enthusiastic
• Keen eye for detail with a high level of accuracy
• Experience of order entry and processing
• Methodical and professional approach to your work
• Excellent communication and proven organisational skills
• Possess a “Can do” attitude
• Proven MS Office skills.

Please send all applications and CVs to recruitment@helapet.co.uk.

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Main duties and responsibilities:

• To manufacture Cleanroom disposables/ filtration devices to the design outlined in the master specification, to the required quality standard and in accordance with the planned schedules.
• Testing product when applicable to ensure compliance with appropriate requirements.
• Packing product in the appropriate manner as defined by the master specifications.
• Prepare, check and programme machinery to the correct settings to manufacture product.
• To perform first line maintenance/calibration of machinery.
• If required, to ensure that microbiological plates are positioned and exposed correctly according to the appropriate standards.
• If/when required, to correlate and present the microbiological data.
• Maintain Cleanroom Protocol through good practice, whilst following the standard operating procedures.
• Ensure that all paperwork relating to manufacture, procedure and monitoring is completed to a standard required by the companies Quality Policy.
• To assist with the development and if required, writing of standard operating procedures.
• To assist in the research and development of new and existing products when required.
• Assist in the training and development of new and existing staff.

Please send all applications and CVs to recruitment@helapet.co.uk.

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