Helapet Job Vacancies
Operations Administrator
Closing date: 30th September 2026
Responsible to: Quality Coordinator
Job Summary:
We're seeking an Operations Administrator to provide administration support in the areas of Quality, Purchasing & Production scheduling (when required), and accounting (when required). This will be a split role covering these specific areas but may include other general admin duties.
This role is based at Helapet's Head Office in Houghton Regis.
Main Duties and Responsibilities:
- To implement the company's quality policy as documented in the quality and procedures manual.
- Creation and amendment of Master and Assembly specifications, including, upon approval, system BOM's and maintaining GS1 product labelling requirements
- Amending, where required, Standard Operating Procedures.
- Assist with regulatory visits, corporate, vendor and internal/external audits and provide follow up on regulatory commitments.
- Manage product validations (as required)
- Develop, Assess and Proactive management of supplier performance
- Manage the administration of the customer complaint process.
- Raise and follow up purchase orders.
- Reporting on the company's extended producer responsibility (EPR) for packaging to the relevant authorities.
Additional adhoc cover will be required in the following areas:
- Generate Back Order reports.
- Raising sales invoices and distributing both electronically and in hard copy.
Working Hours:
37.5 hours per week
8:30 am to 4:30 pm – Monday to Thursday
8:00 am to 4:00 pm – Friday
Please send all applications and CVs to recruitment@helapet.co.uk.
Operations Manager
Closing date: 30th September 2026
Responsible to: Managing Director
Responsible for: Manufacturing, Warehouse, Supply Chain and QA.
Job Summary:
Responsible for manufacturing, warehousing and QA ensuring that company objectives are achieved. Delegated responsibility for onsite Health and Safety.
You will be responsible for contributing to the company strategy and business objectives as part of the Senior Leadership Team.
Main Duties and Responsibilities:
- Responsible for all product manufacturing and sourcing costs.
- To coordinate the delivery dates with sales order processing and update log to reflect the actual stock status.
- Responsible for the ordering of all manufacturing materials taking into account the manufacturing plan, existing stocks and customer demand.
- Progress any overdue orders required for manufacturing and keep Sales and Manufacturing informed of any potential delays.
- Ensure that timely, accurate, reports are produced to measure KPIs, following through with actions to address any failures against KPIs.
- Developing a culture which supports Lean Six Sigma and 5S.
- Responsible for the Quality system ensuring that standards are maintained, improved upon and that timely internal and external audits are carried out in compliance with regulations.
- Ensure all necessary Quality and Regulatory standards are met including appropriate medical device certification and registration.
- Complete and execute a timetable for internal audits for ISO certification standards as and when required.
- Complete and execute an audit timetable on all key suppliers and new suppliers.
- Responsible for coordinating and managing physical stock takes with justification on any discrepancies to the Managing Director.
- To ensure that all company policies, relevant SOPs and controlled measures are adhered to within Logistics.
- Responsible for all functions within Logistics ensuring the following:
- Accuracy of goods in/out
- All aspects of stock maintenance including stock preservation, expiry and write off proposals.
- Responsibility for material and finished goods resource planning:
- Supplier performance
- Alternative Sourcing
- Supplier auditing
- Reorder levels.
- To be responsible for the Helapet Houghton Regis site, including all Health and Safety.
- Lead and develop direct reports by on the job learning and development. This includes identifying learning and development requirements, maintaining training records and completing PDRs timely for all direct reports.
- Provide Leadership and direction to all direct reports, ensuring that business objectives are achieved.
- Manage direct reports to ensure that operational objectives and KPIs are met, reviewed and reported on monthly.
- As part of the Senior Leadership Team, develop, evolve and rollout Helapet's 3/5-year strategy.
Responsibilities for Budgets:
Responsible for working with the Senior Leadership Team to develop annual budgets and ensuring that costs are controlled within the defined budget.
Development
Taking responsibility for own personal development, in line with agreed Performance and Development Reviews.
Key Manager Competencies
- Staff with Line Management responsibilities are expected to:
- Deal with people as individuals, treating them with fairness, dignity and respect, by fostering an environment where all staff are able to give their best and are valued for their contribution.
- Lead by example, demonstrating sustained commitment to achieving the Company's goals by creating a sense of urgency within their team to achieve results.
- Communicate effectively with all staff; encouraging staff involvement and recognising individual contributions.
- Develop their skills and those of their staff by encouraging an environment that supports staff development. Providing staff with relevant constructive feedback on performance and tackling any performance issues with 100% honesty.
- Manage change effectively by communicating vision and rationale. Managers will engage and facilitate staff to work collaboratively to achieve change.
Benefits:
- Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service)
- Medical Cash Back Plan (Simply Health)
- Life Assurance (4 x Annual Gross)
- Cycle to Work Scheme
- Employee Referral Scheme
- Employee Assistance Programme – Health
- 25 annual holiday days, rising to 27 after 5 years' service, plus 8 bank holidays and one company day (pro-rata)
- Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year)
Working Hours:
37.5 hours per week
8:30 am to 4:30 pm – Monday to Thursday
8:00 am to 4:00 pm – Friday
Please send all applications and CVs to recruitment@helapet.co.uk.
New Product Co-Ordinator
Closing date: 30th September 2026
Responsible to: Sales & Marketing Manager
Job Summary:
Your unique talents and perspective can make a vital contribution in the development and launch of innovative products and processes that create a safe and clean environment within healthcare and life sciences. A career opportunity within Helapet will provide you with an ideal setting to build your experience and express your passion for bringing products to market.
Working within the Sales and Marketing team, this role will co-ordinate the sourcing and introduction of new medical devices and health care products to the Helapet portfolio.
Additionally, the role will identify new materials that are more environmentally friendly and commercially integrate these into production. The candidate will liaise with our customer facing sales and marketing team to establish market requirements and generating innovative concepts for evaluation by users and senior members of staff. The New Product Co-Ordinator will help to complete design specifications and supporting product validation. The role will also require a significant amount of hands-on work generating or sourcing prototypes to help visualise and support the development of Helapet's next generation products.
We are looking for applicants with a life science, healthcare or engineering based degree or similar level of qualification who have a desire to develop their project management skills in the Medical Device industry. The individual will have excellent attention to detail, be self-motivated, proactive and ambitious. The successful candidate will need to be confident in their approach and be able to communicate easily with team members, suppliers as well as senior management.
The New Product Co-ordinator will be at the core of many projects with stakeholders from across the business functions.
Responsibilities:
- Project manage from sourcing/development to hand over to marketing for launch
- existing products
- new products
- Concept generation and testing
- Sourcing of materials and products
- Support the definition and design of new Helapet products
- Source prototypes for market evaluation
- Create Product and Raw Materials Specifications
- Design or source products with regard to cost effective manufacturing
- Liaise with suppliers on quality and technical related issues
- Support marketing through providing technical product related data
- Perform all duties in compliance with company Quality System, health and safety, policies or governmental regulations
- Creation of raw materials and finished product specifications.
Required
- Project management experience
- Ability to work cross functionally
Working Hours:
37.5 hours per week
8:30 am to 4:30 pm – Monday to Thursday
8:00 am to 4:00 pm – Friday
Please send all applications and CVs to recruitment@helapet.co.uk.
Account Manager - North Midlands and the North
Closing date: 30th September 2026
Responsible to: Sales & Marketing Manager
Job Summary:
You will be working for Helapet Limited who specialise in Filter Devices, Medical and Clean Room Disposables.
Reporting to the Sales and Marketing Manager, you will be responsible for promoting and increasing usage of Helapet's product range through all Hospital, Pharmacy, Veterinary and Cleanroom organisations on territory. You will be responsible for the management and smooth running of your defined territory. Key Performance Indicators agreed with your Line Manager to be achieved such as sales v target and customer activity. You will ensure that you are aware of all opportunities available to further increase our market share. Regular reports on your territory achievements, competitor analysis and promotional activities to be submitted in a timely manner.
You will behave in a professional manner at all times, and you will build professional relationships with customers that will enhance the Company's quality image.
Person Specification - Essential:
- Must live on territory
- Proven experience of hospital sales
- Proven experience of managing a large territory
- Proven IT skills
- Proven excellent written and verbal communication skills
- Ability to demonstrate commercial acumen
- Ability to work on own initiative to meet our customer needs and further develop the territory
- Proven experience of rapidly building strong customer relationships
- Full UK driving licence.
Responsibilities:
- Increase product usage and market share on Territory:
- To achieve sales targets which are set monthly and reviewed quarterly, as agreed with the Sales and Marketing Manager
- To develop opportunities to further increase our market share
- To achieve quarterly metrics around activity rate and reporting
- To actively sell products and services in a professional and structured way, with relevant product presentations, incorporating relevant features and benefits
- To build strong professional relationships with customers that will enhance the Company's image
- To plan and work the territory with the aim of maximising selling time with the customers and minimising travel time.
- To implement the strategy and tactics as directed and maintain business plans as agreed with the Sales and Marketing Manager:
- To maintain accurate territory records and ensure that all administration is received within set deadlines
- To be highly knowledgeable on your competitor's products and how to sell effectively against them
- To provide market information which will benefit the company
- To formulate a journey plan that will ensure that all our customers and potential customers are regularly visited and provided with the highest possible standard of service.
- To promote the Company in a professional and ethical manner at all times.
- To maintain the highest possible standard of personal presentation at all times.
- To maintain the Company equipment in a first-class condition.
- To treat people with dignity and respect.
Area:
North Midlands & the North (Derbyshire, Lancashire, Lincolnshire etc).
Working Hours:
37.5 hours per week
8:30 am to 4:30 pm – Monday to Thursday
8:00 am to 4:00 pm – Friday
You will be required to travel on a daily basis. You will also be required to attend meetings at Head Office and attend exhibitions and conferences which may necessitate overnight stays.
Benefits:
- Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service)
- Company car/car allowance
- Medical Cash Back Plan (Simply Health)
- Life Assurance (4 x Annual Gross)
- Cycle to Work Scheme
- Employee Referral Scheme
- Employee Assistance Programme – Health
- 25 annual holiday days,rising to 27 after 5 years' service, plus 8 bank holidays and one company day (pro-rata)
- Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year)
Please send all applications and CVs to recruitment@helapet.co.uk.
