Sign Up and Receive Free Delivery Notifications
Tracking your Delivery
We have teamed up with DHL to offer outstanding delivery services. With DHL, you'll stay informed about your parcel's journey, receiving email and text notifications from collection to delivery, along with access to a live online tracker.
Delivery Notification
When you provide your email address and mobile telephone number while placing your order, you will receive regular tracking notifications that keep you informed about the status of your parcel delivery.
What notifications will you see?
Delivery Due Date
Once your parcel is dispatched, you'll receive a notification with the delivery date. If the date is inconvenient, you can click 'Rearrange a delivery' to choose a new date or request delivery to another ServicePoint.
Once your parcel is dispatched, you'll receive a notification with the delivery date. If the date is inconvenient, you can click 'Rearrange a delivery' to choose a new date or request delivery to another ServicePoint.
Out For Delivery
Once the parcel is out for delivery, you will be notified with aone-hour delivery window, to avoid waiting around all day. This email alsoincludes a link to request a notification when the driver is just one stop away.
Once the parcel is out for delivery, you will be notified with aone-hour delivery window, to avoid waiting around all day. This email alsoincludes a link to request a notification when the driver is just one stop away.
You're Next
You can ask to receive a 'You're next' text when the driver is onestop away, typically 5-15 minutes before the delivery. A request can be madein the tracking section or by following the link in the 'One-hour deliverywindow' notifcation.
You can ask to receive a 'You're next' text when the driver is onestop away, typically 5-15 minutes before the delivery. A request can be madein the tracking section or by following the link in the 'One-hour deliverywindow' notifcation.
Delivery
If you have specifed that the parcel needs to be signed for and can't be left safe, your parcel will be returned to your local depot. An email and text notifcation will be sent to you so you can reschedule the delivery to a more convenient time.
If you have specifed that the parcel needs to be signed for and can't be left safe, your parcel will be returned to your local depot. An email and text notifcation will be sent to you so you can reschedule the delivery to a more convenient time.
The DHL Express mobile app allows you to send, track and manage your deliveries in one place.
Easily send or track your delivery, right from your smartphone.
Get the DHL Express Mobile App today!
